Upload your knowledge base. Get an AI agent that actually resolves customer questions, not just deflects them. One line of code to embed anywhere.
Upload docs, paste URLs, or add text directly. SupportCraft ingests your help center, product docs, FAQs, and internal guides to build a complete understanding of your product.
Drop a single script tag on your site. The chat widget matches your brand, sits in the corner, and starts handling customer questions the moment it loads.
Your agent answers questions using your actual documentation. When it's not confident, it hands off to a human with full context. You see every conversation, resolution rate, and trending topic.
When the AI isn't confident, it escalates to your team with the full conversation context. No dead-end "I don't understand" responses. Every handoff is seamless.
See what customers actually ask. Track resolution rates, spot knowledge gaps in your docs, and identify the questions your AI handles best (and worst).
PDFs, web pages, Notion docs, plain text. Feed it your help center, internal wiki, product docs, even Slack threads. The more it knows, the better it resolves.
The widget adapts to your site. Custom colors, positioning, and greeting messages. Your customers interact with your brand, not a third-party chatbot.
Pay for messages, not headcount. Every plan includes the full platform.
SupportCraft handles the repetitive questions so your team can focus on the problems that actually need a human. Trained on your data, speaking your language, resolving tickets around the clock.